For most pumps we use Tidepool to get access to your data. To set up an account you can follow this step by step guide.
I'm on a Medtronic pump that is not supported by Tidepool
If you happen to be using a pump from Medtronic that does not support uploading via Tidepool you can use Medtronic's own portal CareLink. After you've set up CareLink we will invite you to share data with Steady, just message us in the app when you've created your account.
I'm on Loop, OpenAPS or other DIY Loop systems
We love helping people on DIY systems. The best way to share data with us is through Nightscout, and you can find a step by step guide here.
I'm still having trouble!
If you are not sure what all of this means, no worries, we're happy to help. Just make sure you have your pump information available and then message us in the app.